Which type of service is generally covered by telehealth according to payer guidelines?

Lab result discussions are commonly covered by telehealth according to payer guidelines because they fall under the category of consultations that can be effectively conducted without the need for in-person visits. Telehealth aims to improve access to healthcare while maintaining the quality of care, and discussing lab results often involves the provider explaining findings, answering questions, and making recommendations based on those results, all of which can be accomplished through a virtual platform.

The convenience of telehealth for discussing lab results allows patients to receive timely information about their health and can facilitate quicker medical decision-making. This aligns with the goals of telehealth in enhancing patient engagement and ensuring continuity of care, particularly when an in-person visit may not be necessary for this type of communication.

In contrast, other options may involve requirements or limitations that do not fit into typical payer guidelines for telehealth coverage. For example, physical therapy sessions generally require hands-on treatment, routine screenings typically need prior assessments or discussions, and many services involving face-to-face interaction are not appropriate for telehealth delivery.