Which scheduling technique allows for unscheduled walk-ins during open office hours?

Open-booking is the scheduling technique that accommodates unscheduled walk-ins during open office hours. This approach allows patients to come in without a prior appointment, making it flexible and accessible for individuals who may require immediate attention or have unpredictable schedules.

In this system, providers typically keep specific time slots open to manage walk-ins efficiently, thereby ensuring that those who need care can receive it without the constraints of a fixed appointment time. This technique is especially useful in settings that experience fluctuating patient volume or immediate-care needs.

Other scheduling methods, such as double-booking, block scheduling, and interval scheduling, do not provide the same level of flexibility for walk-in patients. Double-booking might involve scheduling multiple patients for the same time slot, which can lead to longer wait times and may not effectively accommodate unscheduled visits. Block scheduling segments the day into blocks of time dedicated to specific tasks or types of appointments, which may limit spontaneity. Interval scheduling, which involves scheduling appointments in regular intervals, also does not leave room for walk-ins. Thus, open-booking stands out as the most accommodating option for walk-in visits.