Which responsibility lies solely with the CMAA in the pre-appointment process for telehealth?

The responsibility that lies solely with the Certified Medical Administrative Assistant (CMAA) in the pre-appointment process for telehealth is insurance verification. This task involves checking a patient's insurance details to ensure that they are covered for the services they will be receiving during the telehealth appointment. By verifying insurance beforehand, the CMAA helps to prevent potential issues with billing and allows for a smoother appointment experience for both the patient and the provider.

In the context of telehealth, proper insurance verification is crucial since it not only impacts the financial aspect of the visit but also ensures that the patient is aware of any out-of-pocket expenses they may incur. This allows the patient to make informed decisions about their care and simplifies the administrative workflow for the healthcare facility. Other responsibilities, such as listing current symptoms, providing a health update, and writing down questions for the provider, may involve input from the patient or other staff members and do not fall strictly under the CMAA's role in the pre-appointment process.