Which of the following do patients most commonly seek when using a patient portal?

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Patients commonly seek access to recent test results when using a patient portal because this feature provides them with immediate and convenient information about their health status. In today’s healthcare environment, individuals are increasingly proactive about monitoring their health, and being able to view lab results online empowers them to engage actively in their care. This access not only aids in understanding their current health condition but also allows them to prepare for upcoming appointments and discussions with their healthcare providers regarding any necessary follow-up or treatment.

While documentation of signed consents, information regarding insurance copayments, and advanced medical history questionnaires are certainly important elements within a patient portal, they do not typically drive the frequency of portal usage to the same extent as test results. Access to test results is often a primary motivation for patients to log into the portal, as it relates directly to their ongoing health and medical management.

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