What is a crucial step for the patient to take 15 minutes before a telehealth appointment?

Testing the telehealth platform and equipment 15 minutes before a telehealth appointment is crucial because it ensures that both the patient and the healthcare provider can communicate effectively during the visit. Confirming that the video and audio functions are working, that the internet connection is stable, and that any necessary software or applications are functioning properly can prevent technical difficulties that might disrupt the appointment. This proactive step can save time and reduce frustration, allowing the patient to focus on their healthcare needs rather than on troubleshooting issues during the consultation.

Other choices such as starting a new medication or preparing for in-person visit logistics are not relevant to the immediate needs of a telehealth appointment. Contacting the healthcare provider’s office may be necessary in some contexts but is best done well in advance rather than right before the appointment.