What is a common method used to confirm patient appointments?

Sending a text message or email confirmation is a widely used and effective method for confirming patient appointments. This approach allows for immediate communication and can reach patients quickly, ensuring they receive the information in a modern and convenient format.

Text messages and emails can be automated, enabling healthcare facilities to manage confirmations efficiently and reduce the workload on staff. Additionally, this method supports patients who prefer digital communication, accommodating various preferences and increasing the likelihood that they will remember their appointments.

Other methods, such as presenting a video in the waiting room, may not effectively engage patients regarding their specific appointments, while phone calls made exclusively on the day of the appointment may not allow adequate time for patients to adjust their schedules. Mailing appointment reminders can be effective, but relies on slower postal methods and might not be received in a timely manner to prevent no-shows. Thus, sending text messages or email confirmations stands out as the most effective option in this context.