What does the term "patient flow" refer to in a healthcare setting?

The term "patient flow" in a healthcare setting refers specifically to the movement of patients through a healthcare facility. This concept encompasses how patients navigate the various stages of their care, from arrival at the facility to receiving treatment and ultimately, discharge. Effective patient flow optimization can lead to reduced wait times, improved patient satisfaction, and more efficient use of resources within the facility.

Understanding patient flow is crucial for managing the overall efficiency of healthcare services. It involves coordinating various aspects such as triage, treatment, and discharge services, ensuring that patients receive timely care and that healthcare providers can manage their caseloads effectively. This term does not relate to paperwork, scheduling of follow-up appointments, or the organization of staff schedules, but rather focuses solely on the experience of the patient as they move through the entire care process.