For which purpose might a patient use the patient portal?

The patient portal serves as a secure online platform that allows patients to access a variety of information and services related to their healthcare. One of the primary functions of a patient portal is to enable patients to request test results and assessments. This feature empowers patients by providing them with convenient access to their medical information, keeping them informed about their health status. By using the portal, patients can easily see their results without needing to make a phone call or visit the office, streamlining communication between healthcare providers and patients.

The other options, while they may involve aspects of patient interaction with the healthcare system, do not typically align with the standard functions of a patient portal. For instance, accessing emergency services usually requires immediate, direct contact with emergency providers rather than through an online platform. Scheduling same-day emergency visits often necessitates rapid, real-time communication, which cannot be accomplished via a portal. Managing payment disputes typically involves direct interactions with billing departments, which is also not a standard feature of a patient portal. Thus, the option that clearly aligns with the primary purpose of a patient portal is the ability to request test results and assessments.